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Given the nature of online service, we do no generally offer a refund or credit on a purchase when the service is fully rendered.
we fail to deliver order within the estimated delivery time. We ask for 10 additional days to deliver your order, if your order is still not fully delivered, we offer partial refund or credit your account for non-delivered amount of your order.
we might accept to full refund if customer ask before the order is start being rendered.
Unused credits expire 90 days after purchase. User receives an e-mail one week before expiration, user can ask for refund for unused credits.
This document was last updated on December 29, 2016